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Insight into the world of digital marketing, SessionCam news and product updates

SessionCam Monthly Digest: November

In this month's round-up, we shed some light on the importance of customer service during the Winter months and proudly discuss the latest update to our Customer Struggle Score.

Here’s a run-down of our latest posts from the SessionCam blog in November.

First thing’s first, at the beginning of the month, we proudly announced a major update to our Customer Struggle (CS) Score; helping our clients to better optimize the individual touch points and the end-to-end customer journey on a website. Do take a look and see what we’re up to.

Elsewhere, we shed some light on the importance of customer service and how communication is key to drawing in the seasonal shoppers, and our regular guest poster, Paul Koks, offers his tips on how Google Analytics, with the help of other marketing tools, can give you potential insights into your customer data.

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