SessionCam Plans | SessionCam

SessionCam Plans

See how our CS Score takes you to the source of your biggest website issues first, saving you time, enhancing UX and improving conversions.

Choose your package

  • Starter

    Free
    • Each month, you'll get...
    • Customer Struggle Score
    • Top 5 Page Insights
    • Up to 50 Session Replays
    • 1

      User

    • 1

      Website

    • 1

      Months storage

    Create Account
  • Small Business

    From $ 50 /mo
    • Everything in Starter Plan, plus...
    • Unlimited Session Replays
    • Up to 100,000 Page Recordings
    • Heatmaps
    • Conversion Funnels
    • Form Analytics
    • 3

      Users

    • 3

      Websites

    • 3

      Months storage

    Choose Plan
  • Enterprise

    Price on Request
    • Everything in Small Business Plan, plus...
    • 100,000+ Page Recordings
    • Funnel Insights
    • Alerts and Exports
    • API and Integrations
    • Implementation & Setup Support
    • Dedicated Account Manager
    • User Training
    • Unlimited

      Users

    • Unlimited

      Websites

    • 12+

      Months storage

    Contact Us

Compare our plans

  • Features

  • Starter

    A great entry point to assess the amount of customer struggle on your site

  • Small Business

    Ideal for small businesses looking to find and fix their website conversion issues

  • Enterprise

    Access all features of SessionCam

  •  
  • FREE!

  • From $50/mo

  • Price on request

  • Page Recordings (per month)
  • Up to 5,000
  • 15,000 to 100,000
    depending on plan
  • 100,000+
  • Customer Struggle Score
  • Top 5 pages
  • Unlimited
  • Unlimited
  • Optimize the customer experience on your top 5 worst performing pages by signing up to our starter package, or go unlimited with our enterprise package.

  • Session Replay
  • 50 replays per month
  • Unlimited
  • Unlimited
  • Gain immediate value by watching recordings of real customers struggling on your website.

  • Heatmaps
  • Access the full suite of heatmaps and reporting tools that aggregate and visualize user activity on your site.

  • Conversion Funnels
  • Analyze the most popular paths to conversion and identify pages where users drop-off.

  • Form Analytics
  • Encourage more users to convert by identifying issues within your forms to increase conversions.

  • Funnel Insights
  • Funnel Insights allows you to compare the conversion rates of segments within a funnel alongside each other, enabling the quick identification of the elements on your website that are underperforming.

  • Error Reporting
  • Automatically detects and exposes HTML, validation, form and HTTP errors with no additional setup required.

  • Alerts and Exports
  • Set up custom emails or FTP alerts and export data from our console to monitor specific activities or trends.

  • API and Integrations
  • Data recorded by SessionCam can be accessed automatically via our API. You can also integrate data recorded by SessionCam with data from most CX analytics tools.

  • Account Manager Access
  • Implementation and Setup Support
  • User Training
  • Premium SLA
  • Telephone Support
  • Online Support
  • Number of Websites
  • 1
  • 3
  • Unlimited
  • Number of Users
  • 1
  • 3
  • Unlimited
  • Storage
  • 1 month
  • 3 months
  • 12+ months

Not ready to make a decision yet? Talk to our Team

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What is the Customer Struggle (CS) Score?

The Customer Struggle Score, or CS Score, is calculated by a machine-learning algorithm that automatically measures the amount of struggle on your website.

This intelligent approach to website optimization saves you significant time finding the problems that impact conversion by showing you a prioritized list of the session replays to watch and the pages on your website you should focus on.

Learn More

Transforming ROI for Ageas and its retail partners

“Before using the CS Score, we couldn’t differentiate between users who were struggling with the website and users who dropped off for their own reasons. Perhaps if they didn’t qualify, or didn’t like the price. Now, we only spend time on the real issues, which means we can be a very lean and effective team.”

John Crichton

Head of Ecommerce at Ageas Retail Partnerships

View Case Study

Optimizing conversions for brands across the world

SessionCam is already proving to be an indispensable marketing tool for globally-renowned companies to identify barriers to conversion.

  • John Lewis
  • giffgaff
  • Hiscox
  • EON
  • RAC
  • Kwik Fit Insurance
  • TSB
  • Clarks
  • BT
  • Aviva
  • Experian
  • Royal London
  • DirectLine Group
  • Hobbycraft
  • Superdry
  • Ageas
  • Adnams
  • Endsleigh
  • Which?
  • bathstore
  • Victoria Plum

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