CX Analytics | Session Replay | Heatmaps | SessionCam

SessionCam lets you record all activity on your website and automatically identifies which web pages cause your customers to struggle, using our unique machine-learning algorithm.

Watch recordings of real customers on these high priority pages to quickly understand and fix any UX issues. This means you can focus your optimization efforts on the areas that will deliver the highest value to your business.

Session Replay

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Customer Struggle Score

Automatically pinpoint the pages on your site that need optimizing, saving you time and resource in finding issues

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Form Analytics

See which form fields cause users difficulty, so you can quickly improve conversions

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Session replay

Watching real users interact with your website gives you the insight you need to make significant improvements

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Conversion Funnels

Analyse the most important paths through your site and remove any usability issues

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Heatmaps

Quickly visualize what your users see. Understand where they click and scroll, and areas where they don’t

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API

Link data to your other solutions to get 360-degree insights into customer behaviour

Increase conversion rates

Automatically identify the issues on your website that are stopping customers converting

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Reduce inbound costs

Improve the online customer experience not only increases revenue, but can reduce contact-center costs

Reduce basket abandonment

Easily find usability issues and technical bugs that are stopping users completing their purchase

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Resolve issue disputes

Enable your customer-facing teams to quickly resolve user issues in real time by seeing exactly what your customer saw

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Improve user experience

Discover where your customers struggle. Improved customer experience results in increased loyalty and revenue.

Remarket to lost customers

Don’t lose a customer who abandons your site – capture real-time data and re-market to them via email or phone

Book a Demonstration

Arrange your own personal demonstration and see all of our product features in action!

Book a Demo

Have a query or concern? Our amazing Customer Service team are ready to help.

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